The Consumer (BUYER) has the right to withdraw from the contract within 14 (fourteen) days without giving any justification and paying any penal clause. The period of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer may also use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER. In order for the BUYER not to pay high shipping costs, the product can be sent with the cargo return code agreed with the SELLER. The SELLER returns the remaining product cost to the BUYER within 7 days after collecting the cargo and other costs.

If you want to return or exchange your product, the product packaging must be intact, the product must be unused and the label must not be removed. If you want to change or return the product you received;

Call MNG Cargo on 444 06 06 or Yurtiçi Cargo on 444 99 99 to your address. Ship the product to our address within 14 days:


MNG Cargo Return Code: 185483795

Domestic Cargo Return Code: 209159687

Address: Balgat, Ehlibeyt Mahallesi, Tekstilciler Caddesi No:11-B/6

When we receive the product and its invoice, your payment is made by our finance department within 15 days.


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